Return Policy

Policy

No CANCELLATIONS.

No REFUNDS.

STORE CREDIT ONLY.

Items purchase from Philautia are eligible for store credit within 14 days after delivery.

No CHANGES may be made after order is completed.

Customer is responsible for return shipping at this moment.

Conditions

Items must be returned UNUSED, UNWASHED, UNWORN, UNDAMAGED, & with all original tags attached.

Returns

To start a return or exchange you must contact Philautia by emailing at philautia@philautiaactivewear.com.

An email will be sent to you once package is delivered back. Please be advised that it may take up to 14 business days for returns to be processed. Once return is processed, store credit will be issued and you will receive a confirmation email.

Damaged Items

If you receive an item that is damaged, please contact by email at philautia@philautiaactivewear.com; Subject: Damaged for further instruction.